//Services
Trade-in: upgrade your laser tag equipment
Send us game sets from the 9th, 8th or earlier generations and we fit them with 10th-generation X-Generation or 11th-generation Alphatag electronics. Buying electronics costs several times less than buying new sets.
Which upgrade do you need?
| Upgrade | What we do |
|---|---|
| 8th → 10th generation | Replace the sensors (headband) and the circuit board in the weapon |
| 9th → 10th generation | Replace the weapon board; update the headband firmware |
| 8th, 9th or 10th → 11th generation | Replace the headband, battery and weapon board |
What it costs
For models without tubes the upgrade work is free: we take out the old board and fit the new one, and you pay for the electronics only. For all other taggers, our technicians quote the cost of conversion to X-Generation or Alphatag.
How it works
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Tell us what you have
Send the request below: weapon model, current generation and the generation you want.
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Get an estimate
Our specialist estimates the cost and timing and agrees the price with you.
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Pay and ship
We send the invoice; after payment, ship the equipment to our service centre.
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We upgrade
Our technicians upgrade, pack and return the equipment, usually within 7 days depending on model and generation.
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Play
Your sets now run the latest technology, and technical support stays in touch.
Conditions
| Upgrade time | Up to 7 days (depends on tagger model and generation) |
|---|---|
| Shipping | Delivery to the service centre and back is at the customer’s expense |
| Free work | For models without tubes: you pay for the electronics only |
| Who does it | Our technicians, who know the construction and operation of every tagger and headband |
Questions
Which equipment can be upgraded?
Game sets of the 9th, 8th generation and earlier can move to the 10th (X-Generation) or 11th (Alphatag) generation; 10th-generation sets can move to Alphatag.
How long does an upgrade take?
Up to 7 days, depending on the tagger model and generation, plus shipping both ways.
Is it cheaper than new sets?
Yes: buying electronics costs several times less than buying new laser tag sets.
Request a trade-in assessment
Tell us what you have. We reply with an assessment and the upgrade options for your sets.
