//Support
Support
Everything you need to keep your equipment in the game: software and firmware downloads, warranty and service, technical documentation and straight answers.
-
-
-
-
-
- FAQ Straight answers for club owners, buyers and players: starting a business, choosing equipment, delivery, warranty, and how the game works. Open
- Certificates Safety and conformity documents for our equipment. Open any document to view it, or download it. Open
How we support your club
Buying equipment is the start of working together, not the end. We back every game set for its whole working life:
- Free software and firmware. Configurators for PC, Android and iOS, and every firmware release, at no cost.
- Warranty and repair. Our service centre repairs any equipment we make, provided the warranty conditions were followed.
- Spare parts and upgrades. Replacement parts, often at cost price, and a modernisation programme that brings older sets up to date.
- A worldwide network. Dealers and service centres around the world handle spare parts and repairs.
- People who answer. Reach our specialists by email, phone or messenger.
Support at a glance
//Shop